Terms and Conditions of Purchase
Terms and Conditions for Ticket Holders
By purchasing or otherwise acquiring a festival wristband or camping pass (“ticket”), wristband holder/camping pass holder (“Holder”) agrees to the following:
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Terms of Sale
Tickets sold through this website grant to the Holder only a revocable license to the bearer that may be revoked at any time for any reason. Resale or attempted resale of any ticket issued hereunder at a price higher than the face value appearing thereon is grounds for seizure and cancellation without compensation. Holder assumes all risk or danger incidental to the attraction, whether occurring prior to, during, or subsequent to, the actual attraction. The terms of sale of each ticket pursuant to a transaction initiated on this website are subject to any and all terms imposed by the applicable promoter. In order to be admitted to an event, each Holder must present the original ticket in its original, undamaged, unaltered form, to the applicable venue of the appropriate time. Entry may be refused for various reasons, including misconduct, intoxication, etc. as determined by the promoter.
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Release of Liability
The Holder expressly assumes all risk and danger arising from or incidental to the event for which the ticket is issued, whether such risks occur prior to, during, or subsequent to the actual event, including specifically (but not exclusively) the dangers (1) that the event crowd or individual attendees may be inadequately monitored, managed, or controlled by event security, and as a result may cause personal harm or property damage to the holder, and (2) that the Holder may be exposed to extreme weather conditions, acts of god, drugs, alcohol, violent acts, or other reasonably foreseeable dangerous conditions or activities prior to, during, or subsequent to the event. The Holder expressly releases the event facility, Smoke ‘N’ Spurs Festival Ltd. (Smoke ‘N’ Spurs), management, other promoters (if any), participants, performers, artists, and the ticketing agency and/or ticketing services provider (collectively “Management”) and all of their owners, officers, directors, employees, contractors, representative, affiliates and agents, from any and all claims that the holder has or may have that arise from or are incidental to the event, including any claims arising out of the negligence of Management or Management’s owners, officers, directors, employees, contractors, representatives, or agents.
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Reservation of Management’s Rights
Subject to applicable laws, Management reserves the right to refuse admission to or eject any person whose conduct is unlawful or whose conduct or hygiene is deemed by Management, at Management’s sole discretion, to be inappropriate, including (but not limited to) disorderly conduct, use of vulgar or abusive language, offensive markings or failure to follow Management or facility rules and directions (as established and amended from time to time). Undesirable conduct of any of the types expressly listed above will automatically terminate this license and all rights of the Holder. Subject to applicable laws, the exercise of Management’s ejection rights hereunder do not entitle the Holder to a refund of the ticket price of any part thereof.
This ticket is a revocable license, and admission may be refused by Management for any reason, at Management’s sole and absolute discretion. Unlawful resale or attempted resale or utilizing automated means to process or place orders are grounds for seizure and cancellation of the ticket without compensation, at Management’s discretion. In addition, Smoke ‘N’ Spurs and/or Management may investigate and take appropriate legal action against anyone who violates this provision and barring such violators from use of the website, Smoke ‘N’ Spurs social media accounts or events, as applicable.
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No Refunds or Exchanges
All sales are final. No refunds or exchange for tickets purchased for Smoke ‘N’ Spurs Festival will be made. Each promoter may have additional policies regarding refunds or exchanges, but sales made by Smoke ‘N’ Spurs are entitled to retain all fees collected through the website, and in person, for services that it performs in taking orders and delivering tickets, including shipping, handling and service charges. We may occasionally offer tickets at a discount after the original on-sale date, and will not refund the difference between the original price and the sale price.
Treat tickets like cash. Lost or stolen tickets will not be replaced.
If you violate these terms, without limiting any other rights or remedies Smoke ‘N’ Spurs or Management may be entitled to at law, Smoke ‘N’ Spurs and/or Management may refuse admission to the event or facility, bar you from future events, cancel your order, as applicable, and/or take appropriate legal action against you.
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Event Cancellation/Changes
Event date and time subject to change. All rights reserved. If the event for which this ticket is rescheduled or cancelled, the Holder shall not be entitled to a refund, except as otherwise required by law. Instead, the Holder shall have the right, except as otherwise provided, (1) if the event is rescheduled to a date and time within twelve months of the date and time originally scheduled, to use this ticket to attend the event at the rescheduled date and time, or (2) if the event is not rescheduled within twelve months of the date and time originally scheduled, to request a refund within 60 days of announcing the cancellation of the event. Refunds will not be made without request and will not be made 60 days after the cancellation announcement.
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Transmission or Reproduction Prohibited
The Holder agrees not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition or game for which this wristband is issued, unless otherwise specifically authorized by Smoke ‘N’ Spurs or its licensees to do so (e.g. as part of a contest).
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Use of Likeness
When the Holder attends the event, the Holder may be entering into an area where photography, audio and/or video recordings occur. By entering this area, the Holder consents to such photography and recordings and grants permission to the facility and to Smoke ‘N’ Spurs, and its respective designees and agents to utilize the Holder’s image and likeness in connection with any broadcast, photographic display or other transmission, exhibition, publication or reproductions made of, or at the event in any medium or context for any purpose, including commercial or promotional purposes, throughout the world, in perpetuity, without further authorization or compensation.
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Compliance with Facility Rules
The Holder agrees to comply with all local or facility rules that prohibit or limit items of any kind, at the sole discretion of Management form being brought into the event premises. The Holder, the Holder’s belongings and the Holder’s vehicle and/or any attached vehicles (such as a recreational vehicle) may be searched upon entry to the premises and the Holder consents to such searches and waives any related claims that might arise against Smoke ‘N’ Spurs, Management and its affiliates. Any refusal of consent following any such search request by Management will result in an automatic refusal of admission to or ejection from the premises.